I'm Carlos.
I bring clarity to complex problems and help teams deliver at scale.
Design Systems at
Sun Life
Work
Approach
The best product work creates clarity where others see complexity.
Whether the challenge is a product, platform, or design system, lasting solutions come from understanding the whole, making thoughtful decisions, and aligning people around a shared direction.
Guiding Principles
Adapt to the problem.
Great product work doesn't begin with a predefined process. Every challenge deserves an approach shaped by its own constraints, context, and complexity.
Lead through influence.
The strongest decisions come from alignment, not authority. Shared understanding creates better products than rigid ownership ever will.
Sweat the details.
Quality is the accumulation of hundreds of thoughtful decisions. Small details shape how intuitive, trustworthy, and polished a product ultimately feels.
Experience
Sun Life
Design System Lead
Since March 2026
Lead the Design System and Accessibility Centres of Excellence at Sun Life Canada, setting the strategy, governance, and direction for the design system.
Supply Ontario
Experience Designer
Jan 2025 to Mar 2026
Led digital experience strategy across Supply Ontario, shaping the organization’s procurement platform while building its design system and accessibility program from the ground up.
Equifax Canada
Staff Product Designer
May 2022 to Aug 2024
Led a multidisciplinary team of six designers while driving product strategy across Equifax’s enterprise onboarding and verification platforms.
Stagwell Global
Principal Product Designer
Feb 2017 to May 2022
Acted as a founding designer for advertising, analytics, and creator platforms that now form part of Stagwell’s Marketing Cloud, taking products from 0 → 1 into active use by brands like Procter & Gamble, Disney, Robinhood, Rivian, and Samsung.