I'm Carlos.
I bring clarity to complex problems and help teams deliver at scale.
Select Work
2022-2025
Digital experience leader shaping strategy across public sector, enterprise, and global brands.
Adaptive approach
Working without rigid process by adapting to the problem, the team, and the system at hand.
Not every problem benefits from a predefined process. I take an emergent approach that flexes with the complexity in front of me. By listening first, mapping constraints, and understanding the system, I uncover practical paths forward that support clarity and momentum.
This adaptability helps teams navigate ambiguity and deliver scalable, intuitive experiences.
Systems thinking
Designing frameworks and structures that make complex products coherent and scalable.
My work often spans multi-channel ecosystems with intersecting rules, workflows, and audiences. I design patterns, structures, and interaction models that support consistency and reduce cognitive load.
By building systems that scale, teams deliver faster and products remain coherent, even as features grow and surfaces multiply across an organization.
Collaborative leadership
Leading through partnership by aligning teams, clarifying goals, and unblocking progress.
I lead through influence, not authority. Collaboration works best when goals are clear, communication is open, and decisions move without friction. I partner closely with product, engineering, research, and business teams to clarify priorities, navigate constraints, and keep momentum high.
The aim is always to create an environment where teams work smoothly together.
Strategic clarity
Creating clarity in ambiguity and shaping direction teams can move toward confidently.
Complex problems often lack clarity, alignment, and shared understanding. I focus on surfacing the real problem, defining what matters, and shaping direction that feels achievable and grounded.
By helping teams center on the same goals, constraints, and truths, progress becomes more deliberate, collaboration becomes smoother, and decisions become easier to make.
